From consulting and conception to on-site service with individual training, we provide fast, professional and reliable support. You are a unique customer, so we meet your personal requirements accordingly. Do you have questions about our software or need assistance? Simply browse this page or contact us in person.
FAQ
How can I purchase myWorkflow®?
You can either rent or buy myWorkflow®. Depending on your requirements, we offer special package solutions. Simply contact us now to make an individual consultation appointment including presentation!
Is myWorkflow® only available in a package or individually?
All offered solutions can be booked separately. In addition, we offer specially designed packages, which you can individually upgrade from the entry-level solution to the all-round carefree version.
Can individual products be combined?
Yes, because the goal is to map all processes on a single platform. The modules‘ intelligent interaction optimizes and accelerates global workflows. You can for instance automatically merge text and image data stored in myMedia® with myPIM® and quickly publish them, or you can correct documents with myCorrections® after they have been translated with myTranslations®.
Can I test myWorkflow®?
We will be pleased to provide demo access on request or come by personally to introduce you to the benefits of myWorkflow®. Just contact us!
How do I get my login details?
After your individual booking, you will receive an e-mail with your personal login details (user name and password). You can use these to log in to the system via our website.
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What are the fees for myWorkflow®?
We individually tailor myWorkflow® to your needs. Depending on which rental or purchase solution and which additional functions you decide on, varying charges apply. We will be pleased to submit an individual offer.
Is there a minimum term?
All products can be canceled anytime at the end of the individually agreed term.
Which software is required for myWorkflow®?
One of the advantages of myWorkflow® is that you do not need any software such as InDesign®, Java® or extensions. All you need is a computer with Internet access. You will comfortably access our infrastructure via your browser – anytime and from everywhere.
With which browsers can I use myWorkflow®?
myWorkflow® runs on all common browsers. You can also use myWorkflow® on mobile devices with iOS® or Android™ operating systems.
Is the software optimized for mobile devices?
For convenient access on the way, myWorkflow® is compatible with iOS® and Android™ operating systems.
Do I get free system updates?
We constantly work on adjusting myWorkflow® even better to your needs. As a rule, all updates are free of charge.
Is it possible to customize the myWorkflow® layout?
Yes, myWorkflow® is available with your corporate logo and colors.
Is the software multilingual?
For international communication and process optimization, myWorkflow® is available in German, English, Dutch and French language versions. Further interface languages are possible on request.
For how many users is myWorkflow® designed?
myWorkflow® puts no limits to the number of users. Also see our package solutions.
Which bonus information is available for registered users?
We provide registered users with useful information such as newsletters, video tutorials and answers to frequently asked questions about all our products. Click here to contact us now.[/expand]
